Privacy Policy

Who we are

At Clad It (operated by Cladit Investments Limited), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our online store https://claditinvestments.com or make a purchase.

1. Information We Collect

We may collect the following types of information:

  • Personal Data: Name, email address, shipping/billing address, phone number, and payment details.

  • Order Details: Purchase history, product preferences, and transaction records.

  • Technical Data: IP address, browser type, device information, and cookies (see Section 5).

  • Communications: Customer service inquiries, feedback, or survey responses.

2. How We Use Your Information

Your data is used to:

  • Process orders, payments, and deliveries.

  • Communicate about your account, orders, or inquiries.

  • Improve our website, products, and services.

  • Send marketing emails (with your consent; opt-out anytime).

  • Comply with legal obligations (e.g., fraud prevention).

3. Data Sharing & Disclosure

We do not sell your personal information. Data may be shared with:

  • Service Providers: Payment processors (e.g., PayPal), shipping carriers, and IT support.

  • Legal Compliance: If required by law or to protect our rights.

  • Business Transfers: In case of mergers or acquisitions.

4. Data Security

We implement industry-standard measures (SSL encryption, secure payment gateways) to protect your data. However, no online transmission is 100% secure—please use strong passwords and notify us of any breaches.

5. Cookies & Tracking Technologies

We use cookies to:

  • Enhance site functionality (e.g., shopping cart).

  • Analyze traffic (Google Analytics) and personalize ads (opt-out via browser settings).

6. Your Rights

Depending on your location, you may:

  • Access, correct, or delete your data.

  • Withdraw consent for marketing.

  • Request data portability.
    Contact us at [support email] to exercise these rights.

7. Third-Party Links

Our site may link to external websites (e.g., social media). We are not responsible for their privacy practices.

8. Children’s Privacy

We do not knowingly collect data from children under 16. Parents/guardians may contact us to remove such information.

9. Policy Updates

We may update this policy periodically. Changes will be posted on this page with a revised “Last Updated” date.

10. Contact Us

For questions or requests regarding your privacy, email us at:
Email: [info@claditinvestments.com]
Address: No. 1/27 Independence Avenue,  Kitwe, Zambia.

By using our site, you agree to this Privacy Policy.